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Ruby

Ruby

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Score · 530 reviews9.1

What is Ruby?

Ruby is a leading virtual receptionist and live chat solution tailored for small businesses. Since 2003, Ruby has been dedicated to growing businesses by creating meaningful connections. The platform is trusted by over 14,000 small businesses, offering a blend of human-powered and technology-driven services. Ruby’s virtual receptionists are trained to deliver a delightful customer experience, handling calls and live chats with professionalism and personalized attention.

Ruby’s services are designed to ensure businesses never miss an opportunity to connect with their clients. The platform provides 24/7 coverage, ensuring that customer inquiries are addressed promptly and efficiently, regardless of the time of day. This level of service helps small businesses build stronger relationships with their customers, enhancing their reputation and fostering growth.

Best for
Small Business

Pricing

Starting at Custom · Subscription

Features

28 features that make Ruby stand out.

Activity Dashboard
Workflow Management
Real Time Notifications
Real Time Analytics
Drag & Drop
API
Contact Management
Email Management
File Management
Augmented Reality
Quantum Computing
Encryption Algorithms
Artificial Intelligence
Cloud Computing
Machine Learning
Neural Networks
Cybersecurity Measures
Database Management
Blockchain Technology
Internet-of-Things
API Integration
Data Analytics
Virtual Reality
Network Security
User Interface
Software Development
Digital Marketing
Big Data

Ruby alternatives

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No alternatives listed yet.

Frequently asked questions

Is Ruby free to use?
Ruby does not currently offer a free tier or free trial. Pricing starts at Custom and depends on the plan you choose.
How much does Ruby cost?
Ruby uses custom pricing tailored to each organisation. Contact their sales team for a quote based on your team size, modules and contract length.
What does Ruby integrate with?
Ruby ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is Ruby best suited for?
Ruby is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard Ruby?
Most teams are live on Ruby within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

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