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What is Navan?

Navan, formerly known as TripActions, is a FinTech software designed for corporate travel and expense management. It offers an integrated solution that maximizes efficiency and cost savings by providing discounted rates, policy controls, and productivity features. The platform aims to increase visibility and control, eliminating out-of-policy spending through corporate card controls.

Secondly, it offers innovative technology and customer support for both travelers and administrators. It empowers employees to easily book and manage travel while granting companies real-time visibility into expenses. The platform also provides automated expense management, issuing corporate cards, and streamlining reimbursements.

Additionally, it further introduces rewards to incentivize cost reduction. With global card issuing, real-time reporting, and integrations, it caters to businesses of all sizes. Navan is praised for its end-to-end travel and expense management solution, combining technology and support for seamless operations.

Best for
StartUpsSmall BusinessMedium BusinessLarge Enterprise

Pricing

Starting at Custom · Subscription

Navan Business

Free

Navan Enterprise


Features

58 features that make Navan stand out.

Accounting Integration
Activity Dashboard
Approval Process Control
Categorization/Grouping
Compliance Management
Corporate Card
Credit Card Management
Data Import/Export
Expense Claims
Expense Tracking
Invoice Management
Mileage Tracking
Mobile Access
Mobile Receipt Upload
Multi-Currency
Real Time Data
Real Time Reporting
Reimbursement Management
Reporting & Statistics
Spend Analysis
Spend Control
User Management
Vendor Management
Dashboard Creation
Employee Self Service
Single Sign On
Financial Analysis
Receipt Management
Real-time Alerts
Third Party Integrations
Budget Control
Promotions Management
Activity Tracking
Real Time Updates
Alerts/Notifications
Audit Trail
Real Time Analytics
Real Time Notifications
Restriction Management
Reporting/Analytics
Reservations Management
Reminders
Electronic Payments
Travel Management
Approval Workflow
Accounting
Online Booking
Workflow Management
Booking Management
Customizable Fields
Multi-Language
Customizable Reports
Fraud Detection
Policy Management
Configurable Workflow
Dashboard
Supplier Management
Billing & Invoicing

Pros & Cons

Pros

  • Ease of UseMany users praise Navan for its user-friendly interface, making it simple to book flights, hotels, and manage expenses from a single platform. This ease extends to both desktop and mobile versions, ensuring seamless functionality across devices​
  • Customer SupportNavan’s customer service is frequently highlighted as excellent, with responsive and helpful support agents who can assist in resolving issues like last-minute flight changes or booking complexities​
  • Expense Management FeaturesThe software simplifies expense tracking by allowing users to scan receipts and automate the expense report process, making it particularly useful for businesses with frequent travelers​.
  • Reporting ToolsUsers appreciate the robust reporting capabilities that help during audits, providing detailed views of expenses and travel data. This feature is especially useful for financial transparency and budgeting​.
  • Rewards and PerksNavan offers perks like Amazon gift cards for certain transactions, which adds a layer of benefit for frequent users​
  • Time-SavingIt reduces the need for manual bookings, appreciated by executive assistants.

Cons

  • Pricing IssuesSome users report that Navan occasionally fails to show the cheapest travel options, with alternatives like Expedia sometimes offering better deals for the same flights.​
  • Customer Support IssuesGenerally helpful but some features could be more intuitive.
  • Bugs and GlitchesThere have been complaints about occasional technical bugs, such as issues with candidate booking processes, which can detract from the overall experience​.
  • Service FeesA few users mentioned that the service fees, such as a $70 fee for certain services, feel steep​.
  • Limited Flexible Search OptionsFinding flights with flexible dates can be cumbersome at times, requiring multiple searches or tabs to compare options​.
  • Integration LimitationsSome users have expressed a desire for more integrations, such as earning rewards from third-party programs like hotels.com, although customer support has indicated that improvements are in progress​.

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Frequently asked questions

Is Navan free to use?
Navan does not currently offer a free tier or free trial. Pricing starts at Custom and depends on the plan you choose.
How much does Navan cost?
Navan uses custom pricing tailored to each organisation. Contact their sales team for a quote based on your team size, modules and contract length.
What does Navan integrate with?
Navan integrates with popular tools such as Slack, QuickBooks Online, BambooHR, Workday HCM, Okta, plus an open API for custom workflows.
Who is Navan best suited for?
Navan is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard Navan?
Most teams are live on Navan within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

About the authors

Alina Maria Stan
Alina Maria StanWriter

Alina Maria Stan is the COO and Co-Founder of Tekpon, where she has utilized her expertise in SaaS, software promotion, and lead generation since July 2020. Her role involves media buying and extensive software branding, contributing significantly to Tekpon’s market presence. Prior to founding Tekpon, Alina served as CEO of King Casino Bonus and Head of Affiliation at Extremoo Media, where she was responsible for branding and affiliate strategies. Her earlier roles include Head of Branding & Affiliation at Fable Media in Denmark and Junior CRM Manager at K.H. ApS, where she developed affiliate

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Ana Maria Constantin
Ana Maria ConstantinWriter

Ana Maria Constantin, the dynamic Chief Marketing Officer at Tekpon, brings a unique blend of creativity and strategic insight to the digital marketing sphere. With a background in interior design, her aesthetic sensibility is not just a skill but a passion that complements her expertise in marketing strategy. This allows her to create campaigns that are not only visually appealing but also highly effective, a testament to her unique talent. Ana Maria Constantin’s affiliate manager experience is a testament to her dedication and growth. During this time, she improved her partnership developmen

LinkedIn ↗

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