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Lyssna

Lyssna

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by Lyssna·Launched Top UI UX Design Software
Score · 746 reviews8.8

What is Lyssna?

Lyssna is a remote user research platform that streamlines the process of design decision-making by validating them with real users. Formerly known as UsabilityHub, Lyssna offers a range of usability tests and methodologies, as well as user interviews, to gather valuable insights.

Key features of Lyssna include usability testing with a variety of methodologies, user interviews for in-depth insights, surveys for decision validation, and a research panel with over 530,000 panelists. This extensive panel allows targeting by more than 35 demographics, ensuring a diverse range of feedback.

The platform is designed to be the only tool needed for uncovering fast user insights. It’s suitable for evaluating product ease of use, refining early-stage prototypes, improving information architecture, and optimizing marketing strategies like email subject lines.

Best for
FreelancersSmall BusinessMedium BusinessLarge Enterprise

Pricing

Starting at $89/month · Subscription

Features

43 features that make Lyssna stand out.

Data Import/Export
Search/Filter
Usability Testing
Survey Builder
Unmoderated Testing
For Mobile
Conditional Logic
Email Reminders
Customizable Fields
Question Branching
Software Testing Management
Conversion Rate Optimization
User Research Analysis
Customizable Templates
Categorization/Grouping
Geotargeting
Multi-Language
Commenting/Notes
Customizable Questions
Customizable Branding
Data Visualization
Heatmaps
Panel Management
AB Testing
Feedback Management
Reporting & Statistics
Audience Targeting
Statistical Analysis
Customer Experience Management
Demographic Data
Visual Analytics
Access Controls/Permissions
User Management
Survey/Poll Management
Tagging
For Websites
Reporting/Analytics
Single Sign On
Alerts/Notifications
Surveys & Feedback
Quantitative Metrics
Behavior Tracking
Customer Segmentation

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Frequently asked questions

Is Lyssna free to use?
Lyssna does not include a free tier, but it offers a free trial so you can test it before committing.
How much does Lyssna cost?
Lyssna starts at $89/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.
What does Lyssna integrate with?
Lyssna ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is Lyssna best suited for?
Lyssna is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard Lyssna?
Most teams are live on Lyssna within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

About the authors

Andreea Elena Pirleci
Andreea Elena PirleciWriter

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