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What is HoneyBook?
HoneyBook is a cloud-based CRM solution for small businesses and freelancers. It helps users manage business processes from inquiry to invoice. The platform allows users to manage projects, book clients, send invoices, sign contracts online, and manage payments.
Moreover, HoneyBook provides task management features that allow users to view and track the different phases. Users can store their invoices, contracts, and other documents in one place.
Using custom templates and notifications, you can also respond to clients with automated appointment requests and follow-ups. In addition, HoneyBook enables secure online payments within the system and digitally signed contracts.
The solution also allows users to track reservations, payment plans and leads automatically. HoneyBook integrates with third-party tools like Calendly, QuickBooks, Zapier, Google Calendar, Gmail, and more to create seamless data synchronization and workflows.
Best for
StartUpsFreelancersSmall Business
Pricing
Starting at $39/month · Subscription
Essentials
39
Premium
79
Features
58 features that make HoneyBook stand out.
Email Marketing
Interaction Tracking
Lead Capture
Lead Management
Referral Tracking
Task Management
Activity Dashboard
Alerts/Notifications
Appointment Scheduling
Availability Management
Billing & Invoicing
Business Process Automation
Calendar Management
Client Management
Client Portal
Collaboration Tools
Contact Management
Content Library
Contract/License Management
Customer Accounts
Customer Database
Customizable Invoices
Data Security
Debit/Credit Card Processing
Document Management
Electronic Signature
Email Response Control
Employee Scheduling
Forms Management
Group Scheduling
In-Person Payments
Knowledge Management
Lead Capture
Live Chat
Mobile Payments
Multi-Channel Communication
Online Invoicing
Online Payments
Pipeline Management
Process Modeling & Designing
Project Planning/Scheduling
Project Management
Proposal Management
Quotes/Estimates
Reporting & Statistics
RFP Management
Reminders
Recurring/Subscription Billing
Response Management
Search/Filter
Source Tracking
Tax Calculation
Time Tracking
Third-Party Integrations
To-Do List
Version Control
Whitelisting/Blacklisting
Workflow Management
Pros & Cons
Pros
- Ease of UseUsers often appreciate intuitive interfaces that make navigating the software straightforward.
- Customer SupportUsers have mentioned multiple instances of responsive and helpful customer service. Honeybook is praised for its customer support.
- Features and FunctionalityPositive reviews highlight specific features that users find beneficial, such as project management tools, invoicing, and payment processing.
- EfficiencyUsers report that Honeybook saves them time and streamlines their business processes.
- IntegrationHoneybook users give positive feedback to seamless integration with other tools and platforms.
Cons
- CostSome users find the software expensive or not to be of good value for the money.
- Technical IssuesUsers have mentioned bugs and glitches that affect the user experience in their reviews.
- Feature LimitationsUsers mention the desire for more features or find that existing features lack depth.
- ComplexitySome feedback indicates that the software has a steep learning curve or that certain features are difficult to use.
- Customer SupportWhile some may find support helpful, others have had less positive experiences, noting slow response times or unhelpful assistance.
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Frequently asked questions
Is HoneyBook free to use?
HoneyBook does not include a free tier, but it offers a free trial so you can test it before committing.
How much does HoneyBook cost?
HoneyBook starts at $39/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.
What does HoneyBook integrate with?
HoneyBook ships with an open API for custom integrations. The vendor also publishes connectors for common business systems on request.
Who is HoneyBook best suited for?
HoneyBook is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard HoneyBook?
Most teams are live on HoneyBook within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.
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