What is Verloop?
Verloop is a conversational AI platform that provides customer support at scale. It uses an AI reasoner to understand customer questions in multiple languages and provide the right response 90% of the time.
The platform integrates with existing tools/CRMs to provide a personalized customer experience and create a unified customer profile. Its customer success team helps users get started with the platform and supports them throughout their journey. The AI-powered app offers automation solutions for various industries, such as e-commerce, banking and financial services, travel, real estate, logistics, insurance, food services, and education.
Its Conversational Intelligence includes live chat, bot builder, NLP/ML FAQ, multilingual support, voice, and campaigns. Furthermore, it supports omnichannel automation, including WhatsApp, Facebook, in-app, mobile, website, and Instagram.
Its Agent Assist empowers agents to efficiently resolve queries through an agent dashboard, canned responses, nudge, live chat plugins, and more.
The dashboard, reporting, and analytics provide actionable data in a unified view.
Pricing
Starting at · Subscription
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