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Userpilot

Userpilot

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Score · 1079 reviews8.7

What is Userpilot?

Userpilot is a tool that enables product teams to deliver personalized in-app experiences throughout the user journey, aiming to boost growth metrics. It offers features for tracking and analyzing product growth, increasing user engagement, and gathering qualitative user feedback at scale.

Userpilot focuses on four stages: Activation (new user onboarding), Adoption (secondary feature usage), Retention (product stickiness), and Expansion (growth opportunities and upsells). It provides analytics and insights to understand feature usage and track performance toward growth goals.

The engagement layer allows for the design of customizable UI patterns to enhance activation, feature engagement, and customer retention. Microsurveys can be conducted in-app to collect user feedback, which can be analyzed and used to optimize the product experience.

Userpilot caters to various roles and objectives, including user onboarding, product adoption, customer retention, account expansion, in-app marketing, self-service scaling, product growth experiments, product marketing, product management, and UX design.

Best for
StartUpsSmall BusinessMedium BusinessLarge Enterprise

Pricing

Starting at $299/month · Subscription

Features

49 features that make Userpilot stand out.

Account Alterts
Account Management
Activity Dashboard
Churn Management
Communication Management
Customer Database
Customer Engagement
Customer Segmentation
Drag & Drop
Engagement Tracking
Event Triggered Actions
In-app Training
Knowledge Base Management
Monitoring
Multi-Language
NPS of Customers
Onboarding
Reporting/Analytics
Self Service Portal
Usage Tracking/Analytics
AB Testing
API
Activity Tracking
Behavior Tracking
Configurable Workflow
Content Creation
Content Library
Customer Management
Customizable Branding
Gamification
Interactive Content
Issue Tracking
Performance Metrics
Real Time Analytics
Progress Tracking
Real Time Data
Real Time Notifications
Reporting & Statistics
Search/Filter
Self Service Tools
Single Sign On
Surveys & Feedback
Third Party Integrations
Usability Testing
User Journeys
User Management
Visual Analytics
User Onboarding
User Research Analysis

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Frequently asked questions

Is Userpilot free to use?
Userpilot does not include a free tier, but it offers a free trial so you can test it before committing.
How much does Userpilot cost?
Userpilot starts at $299/month. Higher tiers add seat capacity, automation, integrations and enterprise-grade controls.
What does Userpilot integrate with?
Userpilot integrates with popular tools such as Crowdin, Cyclr, plus an open API for custom workflows.
Who is Userpilot best suited for?
Userpilot is built for teams who need to standardise the workflow it covers — typically growing companies who have outgrown spreadsheets but don't yet need enterprise-grade procurement suites. The exact fit depends on company size, deal volume and compliance requirements.
How long does it take to onboard Userpilot?
Most teams are live on Userpilot within 2–6 weeks. Simpler implementations (small teams, default workflows) can be done in days; large enterprise rollouts with custom approval chains and ERP integration take longer.

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